Redefining the market
for Loyalty Membership Programmes.
Driven by excellence, Insignia Marketing Solutions develops and manages bespoke Loyalty Membership Programmes for luxury hotels. Our client portfolio speaks for itself. Our success comes down to providing the best quality service and care – and that is what propels us forward.
Cutting edge technology, local knowledge and first class service.
Drawing on decades of experience, the Insignia solution combines first class service with cutting edge technology. Our advanced relationship technology and in-house collaborative solutions make us the preferred partner for some of the world's leading hotel brands.
A team with
With over 90 years of combined experience, our management team are industry experts.
Joint Managing Directors, Neil Bailey and Andrew Hay established Insignia Marketing Solutions in 2001 after working in hospitality marketing throughout South East Asia, China and the Middle East. The company has since grown to employ more than 600 people, all guided by our shared values of excellence, service and mutual respect.
Our core management team includes Regional Directors; Anthony Arrigo in Hong Kong and Glen Grosic in Bangkok, our Financial Controller, Sandy Zong, and Regional Director of Operations Vanessa Kuo, both based in China.